Bouncy Castle Hire FAQ’s.

January 26th, 2019

How do I book?

Give us a call and we can arrange everything for you no worries at all. The number
to contact us on is 077304 85067.
Alternatively, you can send us an email or use the enquiry form on this website or on whats app via our Facebook page and
we will get straight back to you with all the information you need.

Providing us with the date, location, the desired start and finish time and also what bouncy castle you want to hire will be a good start to get the ball rolling.

How do I pay?

Since Covid we generally have been taking payment in full in advance prior to the date of the hire to confirm the booking. Though we are also happy to take a deposit to secure the booking and the rest can be paid in instalments or in full with cash on the day. Talk to us about what works for you and we will work hard to work to make things straightforward and easy.

Please note that if your booking is cancelled by Body Bounce due to bad weather
(for example strong winds or heavy rain) all payments received can be transferred to a
different date or a full refund can be provided without any issues at all. You have our word on that.

How long do I get the equipment for?

Talk to us about your requirements. Our prices generally are for an all day hire if that suits you. We can also deliver and collect at very specific times for a kids party at indoor locations as well. But if you are hiring a bouncy castle from your backgarden and would love a nice long hire, we will be happy to discuss with you having it set up for about say 10am and then returning to collect at say 6pm or so. A really long day of bouncing for your little ones!

What if it rains?

On days with heavy or persistent rain, if your event is outside Body Bounce will
recommend that your event is postponed until a different date. On a day with light
showers, bouncy castles can be used in between the showers once they have been
dried with towels. Our employee who delivers the inflatable will provide more info
about that on the day.

Can bouncy castles be set up on a slope?

A minor slope possibly yes. If your planned location for the inflatable has a slope,
contact us prior to booking and we can discuss this with you.

How much space is needed?

The space required depends very much on which bouncy castles you are hiring, but
we will discuss all those details with you on the phone.
But please do consider factors such as we require no low hanging trees, no
power cables overhead and a clean, well maintained area without mud or dog waste.
If your hire is inside, for example a community centre or village hall, it is really important that we are informed of the height of the ceiling inside the venue as well as the dimensions of the room being used. Many of these types of venues include that information on their website or you can ask your contact when booking.

Do I need to provide a power supply?

Yes, we must have access to a main socket within 50 metres of the inflatable. Again,
this will be discussed on the phone with you at the time of the booking.

Do you provide safety instructions?

Absolutely yes! You will be required to read and sign our hire agreement which our
employee will go through with you in detail.

Is there an age limit for the inflatables?

Yes, adults are not allowed to use our inflatables and they are for children only. We
also require that a responsible adult supervises the inflatable if a Body Bounce
employee is not on site and that only children with a similar age are allowed on the
inflatable at any one time. The maximum age of children for our inflatables is 12
years old.
Can I have a bouncy castle set up at an indoor venue such as a school or hall?
Absolutely yes! We can provide sand bags and thick safety mats for use in indoor
sites. But you must consider the size, height of the roof and access to the venue. We
will discuss this in more detail with you at the time of booking.
We do not however hire bouncy castles for outdoor use on hard surfaces. We can
only provide bouncy castle hire outside on grass so that we can safely stake the
inflatable into the ground.

Do you have insurance for bouncy castle hire?

Of course! We are fully covered with 5 million pound public liability insurance and all of our
inflatables have an annual “MOT test” using either the PIPA or RPII test certificate
service so you can be assured our inflatables are well made and safe to use.